Our aim is to deliver all bespoke manufactured orders within a 4 – 8 week lead time from written acceptance and receipt of payment. Occasionally, through circumstances beyond our control (ie raw materials, adverse weather conditions etc) lead times may be increased. Also please note that production times will increase during public holidays both here in the UK and also overseas holidays such as Chinese New Year and Eid. If your order is likely to clash with one of these holidays please ensure sufficient time for your order to arrive. If in any doubt please ask one of our customer service team for holiday dates. Whilst every effort is made to ensure our target lead times are met, this is not a guarantee, unfortunately on some occasions lead times will exceed 8 weeks due to sheer volume of orders.
Stock items will be despatched within 48 hours, whilst core items that require additional decoration such as club badges, embroidery and or printing will be despatched within 14 days.
All orders will be shipped to UK addresses by our courier service, each delivery will require a signature on receipt. Should any parcel be returned to TAG SPORTSWEAR, we will contact you to re-arrange the delivery, a further delivery charge will be made. Once signed for the products become your risk, TAG SPORTSWEAR will not be liable for any further damage. In the unlikely event of a parcel being lost or stolen during transit TAG SPORTSWEAR will refund / replace the items only after the courier company have deemed the parcel lost.